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Terms and Conditions

Welcome to LOM Maintenace Below you will find our terms and conditions, by continuing to browse and use this site, you are agreeing to comply with and be bound by the terms.

The use of this website is subject to the following terms & conditions: –

The Content of the pages of this website, is for your general information and usage only, subject to change without notice.

Calls may be recorded for training and monitoring purposes

We charge per hour on site at the price quoted, and a minimum of one hours labour will apply once the engineer has attended site (The hours labour will also apply if we attend site and are turned away due to the problem being sorted, with no prior notice). Our minimum charge for the first hours labour is £98.00 + VAT(emergencies, weekends and evenings are charged higher) Once the Job has been booked in any cancellations will be charged at £45 + VAT.

Although we use our own engineers in the majority of work throughout the UK, there are occasions where our work is sub-contracted to other engineers working for and on behalf of LOM Maintenace.

All prices quoted are subject to a site survey and VAT will be applied to the full price of all jobs.

Once you have accepted our quotation and given go ahead to complete the work with either a debit/credit card or purchase order, you are agreeing to have the job completed and to pay for any subsequent materials. If we need to re-quote for any reason, then there is no obligation to continue with the job, however there will be a £45.00 + VAT cancellation charge. If the price of the job stays the same as the original quotation and you choose to cancel – any materials ordered prior to receiving your cancellation will need to be paid for in full.

Your use of this site and any disputes arising out of such use of this website, is subject to the laws of England, Northern Ireland, Scotland & Wales.

Addresses listed on our website can sometimes show our engineer’s addresses for the purpose of the areas in the UK that we cover, however, the head office address for LOM Maintenace is: – Unit 9 Victoria Business Park, Short Street, Southend-on-Sea, SS2 5BY.

All goods fitted or supplied by LOM Maintenace will remain the property of LOM Maintenace until paid for in full by the customer or person who booked the job in with us for works to be carried out.